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Positive Behaviour Support

Elements ABC provides Behaviour Support Services under the NDIS registration number: 4050127736.

We provide behaviour support services in line with the requirements of the NDIS Quality and Safeguards Commission.

Our clinicians are qualified in:

  • The science of Applied Behaviour Analysis,
  • Person-centred care; and
  • Positive Behaviour Support

What is Positive Behaviour Support?

Positive Behaviour Support uses evidence to promote positive learning and adaptive skill development to improve a person’s quality of life.

Positive Behaviour Support provides person-centred strategies based on assessment of the individual and their environments.

The goal of assessment is to understand the purpose, or ‘function’ of the behaviour of concern.

The goal of intervention is to reduce the occurrence of behaviours of concern and minimise the use of restrictive practices.

We asked our staff: What do you like about being a Behaviour Support Practitioner?

What is Elements ABC?

Elements ABC is a team of highly skilled and passionate Behaviour Support Practitioners.

We specialise in:

  • Trauma-Informed Positive Behaviour Support
  • Residential out-of-home care
  • Youth Justice
  • Students with complex needs in a school setting
  • Forensic disability

What services can we provide?

Functional Behaviour Assessments

  • An analysis of a person’s behaviours of concern


Behaviour Support Plans and Training

  • A Behaviour Support Plan is an individualised treatment plan
  • It teaches functional skills and finds positive ways to meet a person’s needs
  • Implementation training will be provided to staff and carers


Risk Assessments and Management Planning

  • To provide recommendations about tailored intervention, and management of a person’s risk towards themselves and others


Needs Assessments

  • The aim of a Needs Assessment may be to request more funding in certain areas of a participant’s NDIS plan

What does a Behaviour Support Practitioner do?

  • Meet with you face to face, over the phone or via telehealth
  • Speak with other members of your support network and care team
  • Make observations, write reports, conduct research, look at behavioural data
  • Provide training to staff and carers

What we don’t do

We are not an emergency / crisis service.

If you are in an emergency, please call:

  • Emergency Services – 000
  • Lifeline – 13 11 14
  • Beyond Blue – 1300 224 636
  • Family violence – 1800 737 732

We are not support workers. We cannot provide daily support or personal care supports.

Meet the
Elements ABC team

Clinical and Managing Director

Chelsea Troutman

Chelsea is a Board Certified Behavioural Analyst (BCBA), Practitioner and Clinical Supervisor
General Manager, Operations, People & Culture

Nicole Matheson

Nicole has over 10 years experience working in leadership and project management roles within social services
Clinical Manager

Megan Phillips

Megan has worked across the mental health, disability, NDIS and forensic sectors for over 20 years
Team Leader and Behaviour Support Practitioner

Jonathon Hunt

Jonathon has been working in the disability sector for 15 years
Lead Behaviour Support Practitioner & Learning Facilitator

Tegan Longworth

Tegan has a Bachelor of Science (Psychology)
Behaviour Support Practitioner

Fernanda Maldonado

Fernanda has a Bachelor of Speech Pathology and Master of Applied Behaviour Analysis
Core Behaviour Support Practitioner

Kylie Sneddon

Kylie has a Bachelor of Psychology with Honours
Core Behaviour Support Practitioner

Harrison Watson-Hann

Harry has a Bachelor of Criminology and Psychology
Lead Behaviour Support Practitioner – Bendigo

Gobi Chandran

Gobi has over 39 years experience working in the disability sector
Behaviour Support Practitioner

Joshua Bourne

Joshua has a Bachelor of Science in Psychology (Honours)
Lead Behaviour Support Practitioner – Bendigo

Jeanette Coombes

Jeanette has worked in the industry for 32 years
Behaviour Support Practitioner – Bendigo

Jade Parsons

Jade has a Bachelor of Health Science, Major in Health Promotion, Specialisation in Disability Inclusion
Senior Forensic Clinician / Behaviour Support Practitioner

Phoebe Meyer

Joshua has a Bachelor of Science in Psychology (Honours)
Team Leader & Senior Behaviour Support Practitioner – Queensland

Rochelle Mitchell

Rochelle has more than 25 years experience in disability, mental health and education
Behaviour Support Practitioner – Sunshine Coast and Gympie

Olivia Reynolds

Olivia has a Bachelor of Business and a Bachelor of Behavioural Science
Operations Leader

Zoe Lehner

Zoe has a Bachelor of Arts/Science

Wanting to know what to do next? 

Click below to view resources from our participant pack

Wellbeing Plan Template
Download file
We Can’t Pour From an Empty Cup
Download file
NDIS Code of Conduct Poster
Download file
  • Getting started
  • Policy
Information Booklet
Download file
  • Getting started
  • Policy
Information Booklet – Easy Read
Download file
Service User Rights
Download file
View our learning hub

Wanting to make a referral?

Click the link below to make a referral

Common behavioural support questions

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